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Get To Know Antonio Rizzo, Support Manager in Remarketing Operations
16 October 2023
Antonio works in the Remarketing Department of AUTO1 Group Italy and celebrated 6 years in the company in February. We sat down with him to uncover the intricacies of his role and his unique personal and professional journey at AUTO1 Group.
Can you tell us about your role in the company?
For about six years now, my daily responsibilities have revolved around liaising with dealers, agencies, and colleagues. Essentially, I oversee the entire post-sale Remarketing process, from the moment the customer accepts the sale to the retrieval of the documents or car. Specifically, I coordinate the activities of the teams that constitute back-office Operations B2B, handling car payments, and the document and transfer of ownership recovery team. I collaborate daily with the Evaluation Quality Assurance, Field Sales, and Logistics teams to enhance and streamline our processes.
What makes you proud of your role and why?
Undoubtedly, what fills me with pride is my team. We operate from Milan and Tirana but, although physically distant, we are very close thanks to the communication channels available to us. We all work with great enthusiasm and dedication to achieve our goals, and I see the result of hard work that started back in 2017, when there were fewer than ten people in the team. I can only be proud of the path I have traveled within the company.
What challenges motivate you in your daily work?
The challenges that drive me in my daily work are both captivating and ambitious: expediting every facet of the Remarketing department while significantly increasing the volume of files we handle. I have always believed in the potential of this department and am excited to see how we further improve.
What are the skills and knowledge required for your position and why are they important?
The requisite skills for this role encompass a solid foundation of Excel and the Office suite, meticulous attention to detail (which is a crucial factor in our business) and a strong aptitude for analysis and critical thinking.
When I first began my journey, my knowledge of automotive, document, and business processes was limited. I'd like to take this opportunity to extend my thanks to all those who have supported me over the years and continue to do so today.
Tell us a memorable moment or story from your time at AUTO1 Group
Over the past six years, I have accumulated many memorable moments, though the most prominent is one from September 2018. We had achieved a milestone in purchased cars, so the team got together and celebrated with a hearty pizza feast. It is one that I won’t forget!
Look out for more Get-To-Knows from our AUTO1 Group colleagues in various markets; each with their own unique stories and experiences to tell. To start your story, find the list of open positions on our careers page.